Your privacy is important to us. This policy explains how and when Matricle Solutions Limited collects personal information, what we do with it and your right to see or change it.

This policy applies to this website at,and other websites that we own and operate, and all services we provide, including our online platform, and any other services we offer.


  • User-provided Information.

We collect personal information from you, which may include your name, email, telephone number and communications you send to us, and is provided by you when you register for or use your Matricle Account.

  • Automatically Collected Information

When a User or Visitor visits the website or uses the Service, we may automatically record certain information from the User’s or Visitor’s device, including time, date, IP address and device type etc. This information is recorded by all web servers and is used to improve the functionality, structure and performance of our website. The information is collected using cookies and other similar tracking technologies.


We will only use the information provided to us for the purpose of:

  • administering, evaluating and improving the site;
  • improving our services;
  • seeking feedback on our services;
  • improving marketing communications;
  • any other purpose for which You have given permission.


We will treat all personal information we collect in confidence; we will not intentionally disclose the personal information that we collect or store on the service to third parties.

We may disclose information to:

  • our related companies, and third parties that we engage to assist us in providing professional services to our clients or in the operation of our business (i.e., lawyers, accountants and business advisers, subcontractors, advisors and suppliers). These organizations will treat Your personal information securely, and are subject to privacy policies and procedures equivalent to this Privacy Policy;
  • regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations or to exercise, establish or defend our legal rights
  • other people where we have your consent.

We may share non-personal, de-identified and aggregated information with third parties for several purposes, including data analytics, research, submissions, and promotional purposes.


We may store personal information within services provided by offshore cloud service providers.

Some of the recipients of your personal information referenced above may be based in countries or regions outside of New Zealand. Accordingly, any personal information collected in connection with our services or your use of this Website may be transferred to countries or regions with privacy laws that are different from New Zealand’s privacy laws. We will ensure that any such transfer of personal information will only be undertaken in compliance with the Privacy Act.


We’re committed to protecting your personal information, and We use a range of physical, operational and technological security measures to protect this information. When we collect personal information, we will take reasonable steps to keep that information secure and to protect it from misuse or loss and from unauthorized access, modification or disclosure.

Please note however that total security of data transmission over the internet cannot be guaranteed as being completely secure. Hence, we cannot guarantee and we do not warrant the security of information transmitted to us over the internet and You acknowledge that You use the Services and provide information at Your own risk.


Your personal information will be stored either in paper files or electronically in secure data centres located in New Zealand or overseas. If you provide personal information, it is held securely by Matricle and will not be retained once the insights have been documented and is no longer needed.


Under the Privacy Act 2020, you have the right to access and ask us to correct any personal information you have provided to us.

Contact us at if:

  • you would like to access or change your personal information Matricle has stored
  • you have any concerns regarding your privacy.
  • Matricle may require proof of your identity before being able to provide you with any personal information.


Last updated: 22 September 2022