Matricle Help Center


1.Start by initiating the return process for the order
snipaste1 snipaste4
2. Access the customer section to find the refund option.
3.1 If the customer agrees to convert the refund amount into credit, the system will add the corresponding amount to the    customer's credit account for use in their next purchase.
3.2 If the customer prefers a direct refund, select the specific refund order and click on the "Refund" option.